Sunday, April 30, 2017


Donald Trump likes to project himself as unpredictable supposedly making him a better negotiator.  There might be some logic to that, but in truth it is more complicated.

In the world of sports we root for our team, but would soon lose interest if the outcome was totally predictable.  As a youngster I enjoyed watching my home town lacrosse Oshawa Green Gaels win pretty well every game I saw by a large margin.  I still appreciated the skills involved, but it became increasingly boring to watch.  Taping live events and watching later has the danger of spoilers.  Concern over the outcome is part of the excitement.

Movies and television shows are determined before we decide to let them entertain us.  We all have preferences, but over time these preferences can be modified.  Sometimes the ending can be fulfilling, other times you feel cheated and other times mystified.  Surprises can do all those things.  Do you like happy endings?  Do we predict a mood from how it is resolved.   IMDB values its readers enough to insist upon spoiler alerts.  Awhile back I did a post of movies from both a producer and consumer perspective.

The stock market doesn't like surprises and will often react very quickly on a rumour, but sometimes can be reassured.  Smart investors are those who buy low and sell high.  A panic can put prices down very quickly.  Euphoria can put prices up unrealistically high.

Our lives are consumed mostly by habits and routine.  You get up, go to work or school for so many hours eventually getting off to enjoy some familiar activities.  Family and friends for the most part are supportive and reliable.  Disrupt that routine and we can become anxious or even depressed.  Long term we anticipate many of life's milestones with many being looked forward to and a few maybe dreaded.

It is true that being unpredictable can throw off your opponents.   Sometimes pleasant unexpected events can boost our spirits and make us more agreeable.  You do better if you can accurately predict the reaction of those you interact with.  Some people avoid confrontation and although one might think they have been defeated, the collateral damage can be unpredictable.  Good will has to be earned.

Who do you trust?  Someone who surprises you, not always in a positive way.  Someone who offers very few surprises?  Would you say trust is a big part of negotiating?  When the unpredicted happens who do you trust?

The photo comes from a performance by Circus Orange.  I predict they will put on a good show, but they manage to find a way to do something unpredictable every time I am lucky enough to see them.

Thursday, April 27, 2017

Gwynne Dyer

Last nite was a special unexpected treat for me.  Gwynne Dyer is my favourite newspaper columnist and I don't say that as an isolated newspaper reader.  I enjoy the columnists for the New York Times and Washington Post amongst others, but Gwynne has impressed me the most.  Somehow he appeared at my local library, Hamilton Public Library.  He did not disappoint.

Trying to figure out what makes him different, the library CEO explained his interest came from noticing the mainstream news did not cover the developing world in any depth, except Gwynne Dyer did.  Although he has a very strong military background (has taught at military colleges and traveled more than most) he has an awareness of political dynamics that is well beyond most.  That also means he understands human dynamics.  The first of the so-called political pundits who recognized the seriousness of climate change.  As a fellow Canadian he realized that although the Western world was dominant it wasn't the only factor in the global affairs.

The topic was Donald Trump, a subject that seems to be on everyone's mind.  Gwynne admitted several times he didn't like him and originally, back in November thought Americans could not be that dumb.  Based in London he also thought the Brits would not be dumb enough to exit the EU.   After interviewing countless people he has evolved his thinking to the point that he thinks Donald Trump might be the wake up call needed.

One difference he explained was that immigration was a  bigger issue in Britain as they were not as used to immigrants unlike United States (and Canada) where most of us are at best a few generations from immigrants ourselves.  Ironically where immigrants are well established in the big cities there was not a strong backlash against them, but in other areas they were one of the key factors.

In America a more serious problem was jobs.  He said official stats are misleading, the true unemployment is much higher in the United States.  The problem is not only one of finance, but also of humiliation.  It is easy to blame outsourcing and immigrants, but Gwynne maintains by far the bigger factor is automation and it will continue to get worse.  Unless something is done he sees anger deciding elections.  The anger could result in someone worse than Donald Trump who he sees like a canary in the coal mine.  One bit of humour (of many instances) was that in twenty years something like 50% of jobs will fall to automation.  He suggested that pole dancing would not.

One possible solution to the dilemma is a universal basic income.  The world is not ready just yet.  He related an experience in Switzerland where the attempt through a referendum failed, was explained as a necessary first step.  He thinks that since the election more people are talking about universal basic income.

His speech was relatively short, but the question period was very interesting.  He handled it brilliantly, giving people a chance to speak their mind.  Korea, Syria were covered with realistic answers.  One of the organizers had to help close the questions or I suspect he would have carried on.

One guest recalled  a talk given at Sir Wilfred Laurier University around 1996 and asked if he had changed his mind.  First he joked that he thought he had had everyone at that talk killed.  He admitted that he might have changed a bit, but that most of his core beliefs are the same

Another guest asked about how inequality is increasing and he foresees that mankind will revert to what most of its history with dictators ruling over the poor masses.  Gwyne reverted back to hunter-gatherer days when there was much more equality, but then when mankind got civilized  more decisions were made top down, because there was relatively poor communication.  The great salvation today is that  there is mass communication.

On another question he commented that the right contained some smart rich people (the ones who earned their money, not those who inherited it) who could easily see that for them to be rich they need customers and they need to avoid a revolution.   One of the big concerns about Universal basic income is if those receiving it will be motivated to do the still necessary work.  He mentioned that  Hamilton is one of three Ontario cities  that will experiment among poor and will help determine a future course.

Gwynne felt that one of the best hopes for the future was international alliances.  One factor with the formation of the EU was to avoid future wars among the European powers and it worked with many other benefits.  Recent developments have restored some of his faith after the Brexit  and Trump disasters.  The United Nations has also been successful in avoiding wars between the big powers.

He also suggested we should encourage Michelle Obama to run for president in 2020.

I met some good friends, Rob and  Sue and learned we have something in common.  Gwynne's column is the first thing they look for in the local paper.

If you are not accessible to one of the 100 or so newspapers around the world that carry his twice weekly columns you can check him out at his webiste:

Inspired by this meeting I read one of his books and for some further insight you can read my review,

Tuesday, April 11, 2017


Yuval Noah Harari has written two books that analyze where humankind has come from ( and where we might go.  Thank goodness it is told with some humour because it is really very deep.  It delves into what makes us who we are.  You will be challenged to study yourself.  There are so many interesting insights in this book, but I can only highlight a few.

Analyses present realities, but always taking into account evolution that brought us here.  For example he points out that revolutions tend to be taken over by those previously close to power such as in Romania and even more recently in Egypt.  Coming through evolution is that humans have the advantage of organizing over all other life and those already organized have the advantage over the rest of humans.  Terrorists are too weak to use conventional methods, but the biggest danger is to over-react which is normally a part of the political process.

Looking to the future he sees that humankind is now able to view death as a technical problem, rather than a religious concern.  As we conquer one disease after another and go deeper into the root causes of aging we develop newer strategies.

Increasingly we view ourselves as the centre of the universe and the author notes that wildlife has been halved while domestic animals have multiplied and are more cruelly treated.  People are said to have souls, but animals do not.  Evolution takes away the concept of souls for humans.  New Zealand became the first nation (May 2015) to declare animals as sentient beings.

Cognitive revolution came when humans took advantage of their superior intelligence and began to organize on a bigger scale.  The process started about 70,000 years ago

Agricultural Revolution began about 12,000 years ago and allowed for concentrations of people and specialization.   Writing, invented by Sumerians 5,000 years ago allowed elites to control larger numbers of people and it might be said started data processing.

The Science Revolution started around 1500 and was initiated by the awareness of our ignorance.  Today we realize there is so much we don't know, but we are progressing at ever accelerating rates.

Trust is another key to success.  The best example is the credit system which has enabled economic expansion that has benefited everyone.

DNA analysis is now available and becoming more affordable.  At this stage is often used to determine disease probabilities.  Manipulating genes is well established and likely to be fine-tuned.

The big question for me is free will.  The author cites several examples that demonstrate there is something behind every action.  Where do desires come from?  My advice is that to live the best life you must use whatever resources are available and take responsibility for every decision.  Yuval points out that Buddhist thinking is that cravings always lead to suffering.

We are all algorithms and we can easily be replaced.

Yuval point out that Google and Facebook know more about us that many people with whom we socialize.  Dataism is a new religion that will take over the world.  Anything that can be measured (they believe that is everything) can be used to make decisions.  It is likely that a very small elite would emerge in power while the rest of us for practical purposes would be thought of as useless.

The author admits nobody knows what the future will bring, but after laying out some possibilities he leaves us with three questions that will decide the future of humankind.

1.  Are organisms really just algorithms and is life really just data processing?
2.  What is more valuable--intelligence or consciousness?
3.  What will happen to society, politics and daily life when non-conscious, but highly intelligent
algorithms know us better than we know ourselves?

The two of his books I have read have been amongst the most profound ever.  To learn more about Yuval Noah Harari, visit

Friday, April 7, 2017

"The Content Trap" adapts to the new reality

Getting ahead in the world seems like wading through a never ending swirl of new trends.  Research and analysis tries to keep up with developments.  As Bharat Anand started this book he predicted life would change during the process.  He was surprised by a project he became involved which forced him to adopt some of the book's thinking

In a world with relentless pressures and seemingly never ending technical innovations the author identifies two basic problems:  1).  getting noticed and 2). getting paid.  If you aren't different in business you will die.  The value of this book is a a deeper understanding of future business basics.

Traditionally advertisers have paid for the dissemination of information.  Now there is free information, including ads on the inter-net  Many newspapers are out of business because many people find it more cost effective to advertise online.

Schibsted, a publishing firm in Norway illustrates it is possible to take a print newspaper and convert to a very prosperous online entity.  They were able to persuade Germans to advertise their cars on the Norwegian website.  In South Africa, the Oscar Pretorious shooting happened between press deadlines forcing the owners of one firm with an opportunity for a scoop to first present story online.  This forced them to change their focus.

Connectivity is the key factor.  User connectivity, product connectivity and function connectivity.  Schibsted asks 'how can we help our readers to help each other."  The strength of a network is its connectivity.

It is fixed costs that make upscaling so profitable.  Walmart always credited for tough bargaining with suppliers, but controlling their fixed costs was as important.  Other moves they made include rural locations, clustering, reducing advertising.  These steps reduced fixed costs.

Most consumers resent the bundling of cable channels.  The author contends there are benefit for both providers and consumers.  The practice keeps the costs down as individual channels would have to have a higher price.  The consumer gets lower costs for their choices while the provider reduces fixed costs.

One fact hit me--You Tube offers their viewers a chance to skip watching an ad, but it is only after 3 seconds which is required in order to charge an advertiser.

Complementary items increase each others value and are an example of function connectivity.  At one time a concert/performance was an ad for a CD, but now the price of obtaining music is cheap while concert tickets are more expensive.  The Michelin system for evaluating restaurants was originally intended to encourage people to drive more.

Some advice from an established advertising analyst, David Ogilvy:  "Information about the product is more important than persuading the consumer with adjectives."

Competition advantage ultimately comes from scarcity and differentiation.  Managing the two is the key to digital success.  Many examples are given how some companies stumbled or sometimes planned for better connections to demonstrate their value.

While in the midst of this book Bharat was asked to help design online courses for the Harvard Business School (where he was a professor).  Stumbling around he realized that students learn best when they engage with others.  Borrowing from concepts learned writing the course encouraged students to interact.  We all connect with others in ways not previously thought possible.

To get some more insights from Bharat visit: